Juss22 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and protect your information.
We uphold six core principles in managing your personal data — each designed to ensure your information remains safe and in your control.
All data transmitted between your device and juss22 servers is protected with 256-bit SSL encryption. Sensitive information such as payment details is stored in encrypted format and cannot be read by any unauthorized party.
Juss22 only collects data that is genuinely necessary to provide our services. We do not collect excessive or irrelevant information. This "minimum data" principle ensures your digital footprint on our platform remains limited and controlled at all times.
Juss22 has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations, payment processing, and service improvements.
As a juss22 member, you have the full right to access, correct or delete your personal data. Privacy-related requests are processed within 30 working days and our team is always ready to assist you through our support channels.
Member data is stored in data centres equipped with multi-layered physical and digital security controls. Round-the-clock monitoring ensures any unauthorised access attempts are detected and addressed promptly.
The juss22 privacy policy is drawn up in accordance with relevant data protection requirements, including Malaysia's Personal Data Protection Act (PDPA). We conduct regular policy reviews to ensure ongoing compliance.
Welcome to the juss22 Privacy Policy. This document explains in detail how the juss22 online betting platform manages the personal data of all members and visitors to our website in juss22.vu.
Your privacy is our priority. We understand that the trust you place in us goes beyond a great betting experience — it is also about the confidence that your personal information is in responsible hands. That is why we have taken the time to draft this policy in clear, straightforward language that every juss22 member in Malaysia can understand.
By registering and using the juss22 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. This Policy applies in conjunction with Terms and Conditions as well as Responsible Gaming Policy us.
Note: This Privacy Policy applies to all juss22 services, including our website, mobile app, and any official communication channels.
Juss22 collects various types of personal data from our members to ensure smooth and secure platform operations. The following are the categories of data we collect:
When you register a juss22 account, we require the following basic information to verify your identity and ensure the platform is not misused:
To process deposits and withdrawals, we need to collect certain payment information. This data is processed through secure payment channels and stored in encrypted format:
We also automatically collect technical data when you use the juss22 platform. This data helps us detect technical issues, prevent fraud and improve the user experience:
Our commitment: All data collected is strictly for legitimate operational purposes. juss22 does not collect unnecessary data and does not store credit card information directly — all card transactions are processed through certified payment gateways.
The personal data we collect is used responsibly for the following purposes:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Identity, email, phone number | Contract fulfilment |
| Processing deposits and withdrawals | Financial and banking data | Contract fulfilment |
| Fraud prevention and security | IP, session logs, device | Legitimate interest |
| KYC/AML Compliance | Identity, Financial KYC | Legal obligation |
| Customer Support | All related data | Contract fulfilment |
| Marketing communications (with consent) | Email, phone number | Consent |
| Platform improvements | Usage and technical data | Legitimate interest |
Juss22 may send you information about promotions, bonuses, and special offers via email or app notifications. You may opt out of marketing communications at any time by updating your account settings or contacting our support team. Opting out of marketing communications will not affect your receipt of important transactional notifications related to your account.
Juss22 does not sell your personal data. However, in the course of platform operations, we may share necessary data with select and trusted categories of third parties:
To process deposits and withdrawals, relevant financial information is shared with licensed payment service providers such as FPX processors, digital wallet providers, and partner banks. All such providers are bound by strict data protection agreements.
The juss22 platform integrates various game providers for slots, live casino and sports betting. Minimum technical data required to operate game sessions may be shared with the relevant providers. This does not include your personal financial information.
Juss22 may be legally required to disclose certain data to regulatory authorities or law enforcement when a valid request is submitted through official channels. We will comply with any lawful court orders or statutory requirements.
Important: juss22 will never sell, rent, or share your personal data with third-party advertisers or marketing companies without your explicit consent.
In some situations, data may be processed outside Malaysia by our accredited service providers. All such transfers are safeguarded by appropriate data transfer agreements and contractual protections ensuring security standards equivalent to local requirements.
Juss22 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we practice include:
Access to member personal data within juss22 staff is restricted on a strict "need-to-know" basis. Only staff who require access to perform their duties are granted the appropriate permissions. All access is logged and monitored.
In the event of any data security breach affecting your information, juss22 is committed to notifying affected parties within a reasonable time after becoming aware of the incident, in accordance with applicable legal requirements.
juss22 undergoes independent security audits on a regular basis to ensure our data protection standards consistently meet the highest levels in the industry.
Like most online platforms, juss22 uses cookies and similar tracking technologies to enhance user experience and analyze platform usage. The following are the types of cookies we use:
These cookies are required for the platform's core functions and cannot be disabled. They include login session cookies, security tokens and cookies that ensure your transactions are processed correctly. Without these cookies, the juss22 platform cannot function.
These cookies help us understand how members use our platform — which pages are visited most often, how much time is spent and where technical issues occur. This information is used to improve the overall user experience.
Functional cookies store your personal preferences such as your preferred language, display layout and customised account settings. This allows juss22 to offer a more personalised and comfortable experience every time you log in.
You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality. For guidance on managing cookies across different browsers, refer to the official documentation of your browser.
Under applicable data protection laws, you hold the following rights regarding your personal data held by juss22:
You have the right to request a copy of the personal data we hold about you. Such requests are processed within 30 working days.
If your data is inaccurate or incomplete, you have the right to request an immediate correction through your account settings or our support team.
You may request the deletion of your personal data, subject to data retention requirements mandated by law.
You have the right to object to the processing of your data for direct marketing purposes at any time, without conditions.
You may request your data in a machine-readable format for transfer to another platform if required.
In certain circumstances, you may request that we limit how we use your data while a dispute is being resolved.
To exercise any of the above rights, contact the juss22 support team via live chat or our support email. We will verify your identity before processing any request related to personal data.
Juss22 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
For as long as your account is active, we retain all data necessary to provide our services to you. This data is always accessible for you to view and review through your account settings.
After an account is closed, juss22 retains transaction records and identity verification data for the period required by applicable financial and anti-money laundering laws — typically between 5 to 7 years. This is a legal obligation we are unable to waive.
Data that has exceeded its defined retention period will be securely deleted or anonymised in accordance with our certified data deletion procedures. This process is carried out periodically and audited to ensure compliance.
While you may request deletion of personal data, juss22 may need to retain certain records to fulfill legal obligations, resolve disputes, or enforce our agreements.
Juss22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Whenever significant changes are made:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the juss22 platform after any amendments take effect will be considered acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how juss22 handles your personal data, our team is here to help:
For requests specifically related to personal data rights — such as access, correction, or deletion requests — please clearly state the type of request and include sufficient identity verification information so we can process your request securely and efficiently.
juss22 is committed to responding to all privacy-related inquiries within 30 working days. If you are not satisfied with our response, you have the right to refer your case to the relevant data protection authority.
We also welcome constructive feedback on this Privacy Policy. Your views help us continually improve our data protection practices for the benefit of all juss22 members.
Register your juss22 account with confidence. We protect your personal data with 256-bit SSL encryption and a full commitment to your privacy.